Terms and Conditions
Kaenz Yacht Terms of Service. Effective Date: February 23, 2026. IMPORTANT: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE KAENZ APP. By creating an account, listing a yacht, offering captain services, or booking a trip on the Kaenz Yacht mobile application or website (“Platform”), you agree to be legally bound by these Terms of Service. If you do not agree, you may not use the Platform.
1. Definitions
Client / User: Any person who books or participates in a yacht trip through the Platform. Yacht Owner: Any person or entity who lists a yacht for charter on the Platform. Captain: Any licensed captain who provides navigation and safety services for a booked trip. Platform / Kaenz Yacht: The marketplace technology connecting Clients, Yacht Owners, and Captains. Trip: A private, crewed yacht experience booked through the Platform (with captain).
2. Our Role
Kaenz Yacht is a technology platform only. We are not a charter operator, boat owner, or employer of captains. We do not own, operate, or control any yachts or captains. All trips are provided directly by independent Yacht Owners and Captains.
3. Eligibility & Account Registration
You must be at least 18 years old. You must provide accurate information and keep it updated. Clients must have a valid government-issued ID. Yacht Owners must own the yacht and provide valid Florida registration, HIN, and proof of insurance. Captains must hold a current USCG Merchant Mariner Credential (OUPV “Six-Pack” or higher) and any required FWC Charter Captain License. They must pass our background check.
4. Role-Specific Terms
Clients are responsible for safety and behavior, must follow the Captain, and may not bring illegal substances or weapons. Yacht Owners must maintain commercial marine insurance (minimum $1,000,000 liability) and a seaworthy yacht. Captains are independent contractors responsible for safe navigation, a safety briefing, and required safety equipment. Kaenz Yacht does not employ captains.
5. Bookings, Payments & Fees
All bookings are final once confirmed by the Yacht Owner/Captain. Payments are processed through our secure system (fiat or cryptocurrency on Solana). Cryptocurrency payments are irreversible once sent. Kaenz Yacht fee is 30% of the total booking amount (paid by the Client). The remaining 70% is split between Yacht Owner (40%) and Captain (30%). All prices shown include the Platform fee unless stated otherwise.
6. Cancellations & Refunds
Cancellations are subject to the policy shown at the time of booking. Weather-related cancellations decided by the Captain are generally fully refunded. No-shows by Clients are non-refundable.
7. Insurance & Liability
Yacht Owners must carry commercial marine liability insurance. Kaenz Yacht provides optional supplemental P2P insurance for Clients. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAENZ YACHT IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES arising from use of the Platform or any Trip.
8. Prohibited Conduct
You may not use the Platform for any illegal purpose, misrepresent yacht or license information, harass other users, or attempt to circumvent our fee structure.
9. Privacy
Your use of the Platform is also governed by our Privacy Policy.
10. Dispute Resolution
Any dispute will be resolved by binding arbitration in Miami-Dade County, Florida, under American Arbitration Association rules. You waive your right to a jury trial. Governing law: State of Florida.
11. Termination
We may suspend or terminate your account at any time for violation of these Terms, without notice or refund. By creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.